The Cisco team needed a solution for idea delivery as well as idea creation. It needed to be transformational, support the entire end-to-end process and be easy to use – that’s when edison365 came into play. With edison365, Cisco’s global teams are able to generate, collaborate, and evaluate ideas through a single platform. Working under one umbrella with the ability to engage different perspectives, the team are not only reducing time and cost to resolve customer issues, but they are also identifying ways to turn those ideas into something of monetary value.